Fast and Friendly service delivery came on time. Will use again. Looks great on my q5….
I ordered this part through JCarPart and it arrived in timely fashion. However, during transportation, it was damaged. Although, not the fault of JCarPart, the customer service provided by them was top notch and I received a replacement equivalent within a better than expected timeframe. I will continue to use them with additional parts in the future!
Grill was shipped almost a week later after ordering. But the communication was great. The first shipment was misplaced by USPS and when I reached out to jcarpart about this, they were kind enough to send a replacement part. I only had to pay for the shipping, which I didn’t mind. This time, the order came in 3 days. Thanks for the support team.
Grille is a different color than oem
Package is secure and safe for delivery, easy to install and fits perfectly